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Benefits news-Emergency travel medical assistance

May 6, 2014

With summer quickly approaching, many employees will be taking some time off for vacation.  

Whether traveling out of California or out the country, don't let an unexpected emergency take over your vacation plans.  Your Benefit's Essentials benefits handbook, offers information on medical coverage while traveling on pages 12 and 31. The program is designated for University faculty and staff and is not intended for Pacific students who travel. 

Contact Risk Management for more information regarding Student Emergency Assistance programs at

Health plan contact numbers for out of state travel:

  • Kaiser Members call 1.800.464.4000
  • Anthem Blue Cross HMO members call 1.800.227.3771
  • Anthem Blue Cross POS members call 1.800.288.6921

for out of country travel:  

  • Kaiser Member call 1.800.464.4000
  • Anthem Blue Cross  HMO or POS members will call Blue Card Worldwide at 1.800.810.2583

It is important that you also know about Assist America Travel Assistance which is a fantastic employee travel benefit. Add it to your list of 'things to pack" for your vacation/travel arrangements. By selecting the link above, you can print out the information you will need if you encounter a medical emergency while traveling.

If you have a medical emergency while you are more than 100 miles away from home, you don't have to face it alone.  With one simple phone call, you can be connected to Assist America's staff of medically trained, multilingual professionals, who can advise you in a medical emergency, 24/7. These professionals can help you obtain medical consultation/evaluation, hospital admission guarantee, emergency medical evacuation, lost prescription assistance, legal and interpreter services and more. 

You or your family (whether traveling together or separately) can activate Assist America's emergency services with one call to the number on your Assist America ID card. Call 1.800.872.1414 (within the U.S.) or 301.656.4152 (outside the U.S.). Your membership # is 01-AA-SUL-100101.  

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