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Frequently Asked Questions

Q: What venues are available on campus, and which one would be right for my event?
A: The Office of Conference Services has put together a guide to event spaces on Pacific's campus, with attention paid to capacity, layout, and amenities. To schedule one of these venues, please visit Pacific's Event Management System.

Q: What should I do if reporters or members of the press show up at my event?
A: Please contact the Media Relations team immediately if reporters arrive at your event. Claudia Morain, director of communications, may be reached at x62313; Keith Michaud, media relations coordinator, can be reached at x63275.

Q: My speaker/performer has canceled or not shown up to the event - help!
A: If your speaker cancels at the last moment, contact any other special guests and let them know as soon as possible. You can then contact the Office of Marketing and Communications and ask them to put a cancellation notice on the University's Facebook and Twitter pages as well as on the University's event calendar. Print notices to place on doors at your event's location announcing that the event has been canceled. Remember to apologize for the inconvenience. If possible, make reference to why the event was canceled (i.e. illness, family emergency, travel issues, etc.). Let people know how they can get ticket refunds or if the event will be held at a later time/date.

Q: Who is responsible for event clean-up and take-down?
The clean-up of the room should have been scheduled when equipment was originally delivered. However, if employees do not show up to collect chairs, tables or other equipment within an hour after the event ends, contact Physical Plant.  
You are responsible for returning any borrowed or rented equipment, banners, and room keys to their appropriate offices. Please do so in a timely manner.