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    University of the Pacific
    3601 Pacific Avenue
    Stockton, California 95211

    Enrollment & Student Financial Services FAQ

    Top questions answers about enrollment, financial aid, and student accounts.

    Frequently Asked Questions:

    How does the Registrar, Financial Aid and Student Accounts Offices communicate with me?

    Pacific communicates to students via email using the Univeristy Issued email address, which Pacific considers the official email of notification for students.

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    How can I view and accept my Financial Aid Award?


    View/Accept Aid for Prospective Students
    View/Accept Aid for Current/Returning Students


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    How can I check the status of my FAFSA?

    If your FAFSA is not listed as Received-Reviewed in the Student Financial Aid Requirements section, you may call 1-800-4-Fed-Aid, or visit

    For more information, contact the Office of Financial Aid

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    How do I pay my student account?

    Payments can be made online, through the mail or in person.

    For more information, go to Paying Your Bill

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    I am covered by my own/my parents health insurance. Do I have to purchase Pacific's health insurance plan?

    Students registered for 9 units or more will be charged the health insurance premium.  For students who are covered under their own or parents plan, the insurance premium can be waived.  For more information, visit Insurance Waivers.

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    What is an Authorized User?

    Authorized Users are family and friends that have been given the ability to access the student's account information.  In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), a student's financial record may not be shared without their consent. 

    To learn how to set up an authorized user, go to Becoming an Authorized User.

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