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“These classes help a new manager find out things that they should be on top of! It's never been an easy job, but I feel I had many ‘light bulb’ moments! Thank you.”
–Joy Gilfford, General Manager

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Westgate Center for Leadership & Management Development

University of the Pacific
3601 Pacific Avenue
Stockton, California 95211

Who Should Attend

"I was recently promoted to the management position I'm in with minimum training by my organization and I'm pleased with this course. It has allowed me to have a better understanding of what is expected of me in order to operate a more efficient operation."
-Dan Moreno, Southland Transit

Does your organization provide passenger transportation through either fixed-route, dial-a-ride, group trip, or route deviation of a volunteer system? Do you offer transportation via van, small or large bus, trolley, lightrail, or train? If the answer to either of these questions is 'Yes,' then your management team will benefit greatly from taking this results-oriented program.

This program is targeted to meet the professional development needs of:

  • Transit and paratransit employees who are candidates for management positions.
  • Current managers or department heads and new hires who have little or no formal management training or experience in public transit and paratransit.
  • Existing managers who would like to enrich their management skills.
  • Agency employees responsible for the management or oversight of passenger transportation contract(s).

Organizations such as public transit systems, paratransit agencies, human service organizations with supplemental transportation services, private transportation service contractors, taxi paratransit operators, transportation planning agencies, CTSAs and other public agencies contracting for service will all benefit as the program is designed to clearly meet your needs.

The topics presented are crucial for today's transit and paratransit managers like you. The quality of the instructors is uniformly excellent while programs emphasize specific, practical points that are crucial for professionals in the field. Classes are small and seminar-like so you have the opportunity to learn in a collaborative and interactive environment.