FAQs
1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment. You can start and finish the program at your own pace. When you register for a program, you are given 12 months to complete the program.
3. What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.
4. Do I have to buy additional materials?
All materials you need for the program are included. The cost of materials is covered by your tuition. ed2go ships all materials via UPS ground service upon registration. However, please note that we do not provide computer hardware as part of your course. We will assist you in seeking out free hardware components and trial editions of software applications to assist you in completing your applied activities.
5. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
6. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion. In addition, you will receive exam vouchers for the CompTIATM A+ Exams 220-901, 220-902, CompTIATM Network+ Exam N10-006 and CompTIATM Security+ Exam SY0-401 after successful completion of the program and financial obligation.
7. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
8. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
9. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
10. How do I do the applied labs if I don't have equipment?
The majority of labs can be done using the online lab system. A lab scheduling link is included.
11. Can I use a Mac?
Yes.
12. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.
13. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready. Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
14. Do the CompTIA programs get me prepared for actual certification?
Yes, this program currently prepares for the CompTIATM A+ Exams 220-901, 220-902, CompTIATM Network+ Exam N10-007 and CompTIATM Security+ Exam SY0-501 and you will receive exam vouchers after successful completion of the program and financial obligation.
