Skip to content
  • Print
return to Certificate Programs


Benerd College - Professional Development

3601 Pacific Ave.
Stockton, CA 95211

Administrative Professional with Microsoft Office Specialist 2019 (Vouchers Included)

Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) are two of the most valuable credentials an administrative professional can hold. These certifications prove that you can effectively perform administrative assistant duties and responsibilities in any industry.

This course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and MOS certification exams for Word, Excel, PowerPoint, Outlook, and Access. You will learn the fundamentals of workplace administration, including organizational communication, management, and human resources. You will then learn to how to effectively use programs in the Microsoft Office 2019 suite. This course offers enrollment with vouchers which is pre paid access to sit for the certifying exams upon eligibility.

Upon course completion, you will receive prepaid vouchers to take the CAP exam and the (MOS) Certification Exams are MO-100 (Word), MO-200 (Excel), MO-300 (PowerPoint), MO-400 (Outlook), and MO-500 (Access) exams. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.  

Course Outline:

Certified Administrative Professional
I. Organizational Communication (Part 1)
II. Organizational Communication (Part 2)
III. Business Writing and Document Production
IV. Technology and Information Distribution
V. Office and Records Management
VI. Event and Project Management
VII. Human Resources
VIII. Financial Functions
IX. Workplace Behaviors
X. Becoming an Administrative Assistant and Advancing Your Career
Microsoft Office Specialist 2019
I. Microsoft Word 2019
II. Microsoft Excel 2019
III. Microsoft PowerPoint 2019
IV. Microsoft Outlook 2019
V. Microsoft Access 2019

This program is offered by our partner, ed2go. It is entirely online and is completed at your own pace. When you register, you receive twelve (12) months to complete this program. 

Date: Open enrollment. Start anytime - up to 12 months to complete.


The instructional materials required for this course are included in enrollment. The following textbook will be shipped to you approximately 7-10 business days after enrollment:

  • The Administrative Professional, by Rankin and Shumack
Hardware Requirements:
  • This course must be taken on a PC device. A Mac OS is not compatible.

Software Requirements:  

  • PC: Windows 10 or later operating systems.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word, Excel, PowerPoint, Outlook and Access 2019 (not included in enrollment). While Microsoft Word, Excel, PowerPoint, Outlook and Access 2019 is ideal, you can use the versions that comes with Office 365. Please note that there may be some differences between your version of these programs and what you see in the course.
  • Adobe Flash Player.  Click here to download the Flash Player.
  • Adobe Acrobat Reader.  Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.


While there are no prerequisites to take this course bundle, you must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam. 

Certified Administrative Professional Certification Eligibility Requirements  

Candidates must meet specific education and administrative office support professional experience, which are:

  • No College Degree - 4 years of relevant work experience is required
  • Associates Degree - 3 years of relevant work experience is required
  • Bachelor’s Degree - 2 years of relevant work experience is required

All relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:

  • Communicate within the organization (both verbal and written)
  • Conduct business writing, including proofreading and editing
  • Maintain office functions and record keeping
  • Plan meetings, events, and arrange travel
  • Maintain budgets and basic accounting functions
  • Manage time and other resources for themselves and others
  • Utilize technology, including virtual and mobile, with strong computer and internet research skills
  • Coordinate communications between internal staff and/or external clients

Continuing Education Units (CEUs): 42.5
Course Code: UETG 102
Certificate Price:$3,595.00 (financial aid available)

JOIN BENERD COLLEGE ON:   Facebook   Twitter   Instagram   LinkedIn