How Do I get Help Using Web Conferencing
Tips & Tutorials
Cisco has made many reference guides and short videos available for you to learn more about WebEx:
- Get Started with WebEx New User Reference This reference is also available at the top of the menu once you logon on to pacific.webex.com portal.
- Start Your Audio This video shows how to check audio settings and connect audio for a meeting.
- Start Your Video This video shows how to activate your camera and display live video during a meeting.
- Cisco WebEx Help Central This site has FAQs, getting started guides and videos on how to use WebEx. It can also be accessed by clicking "User Guides" upon logging into Pacific's WebEx portal.
- Cisco's WebEx Getting Started video series This is a list of short videos on how to use WebEx.
- Pacific's Enhanced Collaboration Presentation. This PowerPoint contains information on how to use WebEx at Pacific.
- Enhanced Collaboration: Training Center. This PowerPoint contains an overview of the Training Center component of WebEx.
Cisco also has many reference guides and short videos available to help you to learn more about using Support Center:
- Support Center Help Central This site has FAQs, getting started guides and videos on how to use Support Center.
- Getting Started With Support Center This document covers getting started using Support Center.
- Start A Session Video This video lays out the process to initiate a support session.
- Invite A User To Join A Session This video goes over inviting a user to a support session.
- Record A Session This video covers recording a support session.
- Support Session Center Roles This video defines the roles used in Support Center.
- FAQ This section covers frequently asked questions about Support Center.