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CONTACT US

Stockton Helpdesk
209-946-7400
helpdesk@pacific.edu
Hours: 8:00 a.m. - 5:00 p.m. Mon - Fri


CONTACT US

Sacramento Helpdesk
916-739-7325
_helpdesk@pacific.edu
Hours: 8:00 a.m. – 6:30 p.m. Mon - Fri


CONTACT US

San Francisco Helpdesk
415-929-6514
pchelp@pacific.edu
Support Hours: 7 a.m. to 5 p.m., Monday through Friday

Night Clinic Support Hours: 5:30 p.m. to 8 p.m., Monday and Thursday

CONTACT US

Business Office
209-946-7371
Hours: 8:00 a.m. - 5:00 p.m. Mon - Fri


Symantec Anti-virus

Pacific provides Symantec Endpoint Protection (SEP) free of charge to Pacific students.

Audience:

Students

Requirements:

It's extremely important that you uninstall any current anti-virus software you have on your computer before installing Symantec and that you follow all installation instructions provided. All university computers have Symantec installed.

Requesting the service:

SEP is obtainable by students as a download through insidePacific. Once logged in to insidePacific, click on the Administrative tab. At the bottom of this page is the Antivirus Information channel. In this section, click on the Downloads and Links link. From this page, you may download the security solution appropriate for your computer.

Documentation:

Click here to see the documentation.

How do I get help with this service?

Please submit a ticket through ServiceNow if you have any additional questions related to the service.