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CONTACT US

Stockton Helpdesk
209-946-7400
helpdesk@pacific.edu
Hours: 8:00 a.m. - 5:00 p.m. Mon - Fri


CONTACT US

Sacramento Helpdesk
916-739-7325
_helpdesk@pacific.edu
Hours: 8:00 a.m. – 6:30 p.m. Mon - Fri


CONTACT US

San Francisco Helpdesk
415-929-6514
pchelp@pacific.edu
Support Hours: 7 a.m. to 5 p.m., Monday through Friday

Night Clinic Support Hours: 5:30 p.m. to 8 p.m., Monday and Thursday

CONTACT US

Business Office
209-946-7371
Hours: 8:00 a.m. - 5:00 p.m. Mon - Fri


Set up your password

Follow these steps to set up Locksmith:

1. Open your browser and type https://locksmith.pacific.edu into the address bar. 

The page will ask for your PacificNet ID username and your campus domain (if you're on the Stockton campus, the domain is STK, SF for San Francisco, and SAC for Sacramento).

2. Type in your PacificNet ID (your username)
3. After reading the Privacy Policy and Terms of Use, click I Agree
4. At the Enrollment Instructions, click Continue
5. Click Continue a second time. The PacificNet ID Password page will display
6. Type in your PacificNet password
7. Click Continue. The PacificNet ID Enrollment page will then display.
8. Select and answer the three security questions
9. After you have selected and answered your questions, click Continue
10. A notification that you have successfully enrolled will appear
11. Click Continue
12. At the final screen, you may click Continue, which returns you to the Password Station page where you can change your password, reset your password, or check on the status of your account.