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Scheduling an Appointment with CAPS

To request an appointment with Counseling and Psychological Services, begin by completing our Appointment Request Form or by calling  209.946.2315 extension 2 and speaking with our Front Office Administrator. Only the person requesting services may make the appointment.

Types of Appointments:

  • Crisis or Emergency Therapy: If you are experiencing a mental health emergency or crisis call 209.946.2315 x3 to speak with a therapist immediately. If you are in danger of harming yourself or someone else, call 911.

  • Let's Talk: A brief informal meeting to gain perspective or explore a specific topic with a therapist. This meeting is designed for students who want to talk to a therapist casually.
    • This meeting would not be appropriate if you are looking for help with a mental health crisis or for a therapy session. 
    • Choose this option if you currently reside outside of the state of California and need support finding resources in your current location.

  • Solution Session Therapy: This is a one-time therapy appointment for immediate emotional support focusing on specific problem-solving or decision-making needs. 

  • Psychoeducational Workshop Series (Brief):
    • Wise Minds: This is a psychoeducational group based on Dialectical Behavioral Therapy that will teach crisis survival skills, help you identify and label your emotions, teach the skills to focus your mind, help you accept the current moment, learn how to identify and label emotions, and learn helpful strategies for asking what one needs, saying no, and coping with conflict in relationships.  The workshop series occurs on Thursday afternoons from 4:00-5:00pm. For more information, please call 209.946.2315 x2 or email workshop facilitator Michelle McDaniel.
    • RIO: RIO is a brief 3-session workshop series that uses Acceptance and Committment techniques to help you Recognize the unwanted internal experiences that are effecting you, bring Insight to what those experiences are trying to tell you, and develop Openness to either change the external aspects that are contributing to your distress or acceptance to changing how the internal aspects effect you on a daily basis. For more information see our RIO page
    • We are in the process of implementing two additional workshops: one on anxiety and one on depression. This page will be updated when these workshops are available.

  • Mindful UOP: This is a weekly mindfulness meditation group run by CAPS therapists Tuesday evenings 5:00-6:00pm.  For more information, please call 209.946.2315 x2.

  • Process and Support Groups: The power of group therapy lies in the unique opportunity to receive multiple perspectives, support, encouragement, and feedback from other individuals in a safe environment. Our process groups focus on helping you better understand yourself and others. Our support groups are tailored to specific populations and topics.  Groups are scheduled to begin by the end of September 2021; if you are interested, please call 209.946.2315 x2 or email CAPS.

  • Short-Term Individual Therapy: Short-term therapy is useful for clarifying concerns, gaining insight into yourself and others, and learn ways to most effectively cope or resolve problems. It is helpful to think about what you would like to discuss during a therapy session, and to spend time between sessions reflecting on your thoughts, feelings, and behaviors.

  • Couples Therapy: Couples therapy is offered to students on a short-term basis to help address a variety of issues, including communications skills, conflict resolution / problem solving, and other issues that may arise within a relationship. One of the individuals in the partnership must be currently enrolled at Pacific to be considered eligible for couples counseling (a small per-session fee is charged if both members of the couple are not registered Pacific students).

  • Psychiatric Appointment: Our psychiatrist is available during limited hours each week for medication management.  For schedule availability, please call 209.946.2315 x2.

What do I need to do before my first appointment?

  • Sessions are being offered both in-person and via telemental health. For more information about our telemental health services, please click here.

  • Use OneDrive  (log in using your Pacific email address and password) to email an image or scan of your Pacific ID card and your insurance card (front and back) to OneDrive is more secure than a regular email as you can restrict access to your attached documents.
    • Instructions for using OneDrive to send documents  (.pdf download)
    • We do not bill your health insurance for this appointment; however, we keep a copy on file in the event of a mental health emergency that necessitates your receiving services in the community.

  • Complete the Informed Consent Packet online. If you would like a copy of these forms for your records, please contact our front desk:
    • Informed Consent for Treatment (CAPS)
    • Telemental Health Informed Consent
    • No-Show and Late Cancellation Policy and Fee Schedule
    • Supervision Notice and Consent to Record

  • On the day of the appointment, you will need to complete First Session Forms for your therapist.  The link to complete these forms will be texted to you either the day before or the day of your appointment. 
    • If you have not received the link by 9:00am on the day of your appointment, please call 209.946.2315 extension 2.
    • These forms must be completed the first time that you are seen each academic year. For the purposes of these forms, our year starts on August 1st.

What if I need to cancel my appointment?

  • To cancel your appointment, please call 209-946-2315, extension 2.
  • At least 24 hours notice is required to avoid being charged a no-show fee. The no-show fee is $35 for appointments with a psychotherapist and $50 for appointments with the psychiatrist.

Where are you located?

  • We are physically located in the Wellness Center on each campus. For telemental health sessions, they are coducted via Zoom. 

  • Our physical locations: 
    • Stockton Campus: Cowell Wellness Center, 1041 Brookside Road, Stockton CA 95211
    • Sacramento Campus: Halbert Hall, 3257 Fifth Avenue, Sacramento, CA 95817
    • San Francicsco Campus: Wellness Center, 155 5th Street, Room 513, San Francisco CA 94103

What if I need to speak to someone right now?

  • Our on-call crisis therapist is available 24/7 by calling 209.946.2315, extension 3.

Who is eligible for services?

  • Students who have paid the Wellness Fee are eligible for our services. This fee covers all services offered by CAPS.
  • If you are not registered in the current academic term, or if you would like to receive Couples Therapy with a non-student partner, there is a per meeting fee. Call 209.946.2315 x2 for more information about eligibility and fees.

Additional Resources:


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